Product leadership5 min read
Your roadmap probably isn’t the problem.
It is usually doing a perfectly good job of exposing all the decisions the business has avoided making.
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Notes from the work.
Practical thinking on product leadership, transformation and turning an early idea into something people can use.
Themes
Products · AI · leadership · transformation
Latest thinking
Articles
Short, useful pieces drawn from product and transformation work.
AI & product building6 min read
02AI makes the distance shorter. It doesn’t make the decisions easier.
Getting to working software faster is valuable. But speed is only useful when the product thinking in front of it is sound.
Read articleTransformation5 min read
03Your transformation doesn’t need another status report.
A better deck can create the appearance of control while the same difficult decisions remain completely untouched.
Read articleAI & product building7 min read
04I hate the phrase ‘vibe coding’.
It makes serious product building sound like something you do in a dark corner and hope nobody notices. The reality depends entirely on who is doing it.
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Podcasts & interviews.
Conversations on venture building, embedded payments, customer experience and creating new products inside complex organisations.
Podcast
Tech Talks Daily
How BT Group’s incubation hub is changing small-business payments
A conversation about building new ventures inside a large organisation and taking Tap to Pay from proposition to market.
Interview
FinTech Magazine
Money20/20: Etc. at BT Group on Tap to Pay
A video interview on customer problems, embedded payments and how Etc. was opening new categories for BT Group.
Event coverage
The Fintech Times
Partnerships in payments at Money20/20 Europe
Coverage of the fireside conversation with Adyen on trust, collaboration and designing payments around small businesses.
Feature
TelcoTitans
Etc. partners with a fintech leader to drive BT’s platform play
A closer look at the partnership model behind BT Tap to Pay and the wider platform opportunity for Etc.